Delivering strategic BPO services and solutions that match the high stakes

The Business Process Outsourcing (BPO) industry has evolved from its earlier phases to now become a strategic partner who can explore innovative and high-value solutions for customers while also handling existing processes. Customers expect BPO vendors to focus on streamlining not just the periphery but core business functions which can optimize business performance and create competitive differentiation in the market place.

The Challenges are Great, your Performance can be Greater

Skytel Outsourcing provides a comprehensive suite of business process outsourcing (BPO) solutions, each element of which is aimed at enhancing our clients performance. Jolts to the economic stability of entire regions have put an increasing pressure on the businesses to be more efficient than ever. Where the balance between costs and performance eludes many, our clients enjoy the experience, expertise and intelligence that make Skytel Outsourcing BPO so unique and effective.

Process

We have possessed in depth knowledge in the business by executing various BPO and Call centre services for our global clients. With the help of technology and trained people we execute processes with absolute satisfaction of our clients. We provide unmatched Call Centre and BPO services to our clients, maintaining high level of confidentiality. Every outsourced activity of the client is handled by trained professionals, monitored by supervisors, audited by Quality Team and finally delivered to the client.

A Smart Strategy

BPO is one of a series of smart strategies that intelligent businesses have to adopt for enhancing performance. Skytel Outsourcing makes business managers look at their efficiency in a new light. While services form the core of our BPO offering, our overall relationship with clients fosters an environment of intelligence that invariably translates into the high performance our clients seek. Skytel Outsourcing helps businesses across multiple critical objectives as we help them:

• Control costs
• Minimize/spread risks
• Cultivate highly beneficial collaborations & relationships
• Increase transparency

Function-Specific Efficiency

By channeling its’ BPO geared towards specific functions such as HR, procurement and support, Skytel Outsourcing is able to deliver a very high level of efficiency. Regardless of the industry, we specialize in complementing the specific needs of our client business. This ability provides game-changing solutions for various industries from healthcare and utilities to telecom and banking. It’s the best way to approach outsourcing, and the only way that Skytel Outsourcing follows.

Other factors driving the adoption of Business process outsourcing (BPO) by customers include improving service levels, cost reduction, help in integration through process management and gaining access to best-in-class processes without owning or acquiring technology and skills. Skytel Outsourcing BPO is a leading provider of business process outsourcing services focusing on multiple horizontals and verticals. Our integrated solution approach provides prime value to customers through process standardization, process simplification and process optimization. We can leverage our range of enterprise offerings to enable diverse domains meet existing technology and functional requirements even as we partner with customers to go to the next level of operational excellence.